NHTSA Complaint #11536161 — 2020 JEEP CHEROKEE

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11536161
Vehicle	2020 JEEP CHEROKEE
Component	ENGINE
Date of Incident	July 18, 2023
Date Filed	August 2, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

When coasting at low speeds the vehicle makes multiple click sounds and now there has been a clunking sound seems like when. Trying to downshift or upshift almost as it can't find a gear. When in a stoped position I put it in drive ease the gas and it will jump into gear. Has been multiple complaints about clicking and clinking with the vehicle and nothing fixing the problem unless ptu,transmission,u joint or driveshaft is replaced this is scary to spend so much on a vehicle for my family and worry about when it's going to break down.

Related Complaints for the 2020 JEEP CHEROKEE

Other ENGINE Complaints

#11719637 — February 21, 2026 — Oil filter housing 3.2 motor. Plastic housing leaking with oil smell while driving. Could cause fire in engine bay.

#11716808 — February 9, 2026 — The contact owns a 2020 Jeep Cherokee. The contact stated that while accelerating from a stop, the vehicle stalled. T...

#11704631 — December 11, 2025 — When I attempted to turn left onto the highway from a complete stop on an incline, I pressed the accelerator and the ...

#11699847 — November 17, 2025 — In November 2024, while driving, my jeep began to lose power. Accelerator was not working and pulled over. It turned ...

#11696683 — October 30, 2025 — My 2020 Jeep Cherokee was in for a multi-point inspection and oil change on 9/10/2025. On 10/15/2025, the Service 4wd...

Recent Complaints for the 2020 JEEP CHEROKEE

#11716796 — POWER TRAIN — February 9, 2026 — The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the 4WD warning...

#11716808 — POWER TRAIN — February 9, 2026 — The contact owns a 2020 Jeep Cherokee. The contact stated that while accelerating from a stop, the vehicle stalled. T...

#11714516 — AIR BAGS — January 30, 2026 — I was involved in a head-on accident with another car. The airbags did not deploy in my 2020 Jeep Cherokee. This resu...

#11714417 — POWER TRAIN — January 30, 2026 — Bad PTU on 2020 Jeep Cherokee. It is out of any warranties and a know issue among this vehicle line. Current recall ...

#11714446 — POWER TRAIN — January 30, 2026 — The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, several unknown...