NHTSA Complaint #11534877 — 2016 HYUNDAI SONATA

The contact owned a 2016 Hyundai Sonata. The contact stated that the vehicle was previously stolen, and she related the failure to Hyundai Campaign Number: 993. The contact stated while driving 25 MPH, the vehicle accelerated unintendedly to approximately 45 MPH. The contact depressed the brake pedal and the vehicle decelerated. The contact stated that the failure had been reoccurring while driving. The contact stated while driving into the driveway and coming into a complete stop, the vehicle accelerated unintendedly. The contact stated that she quickly depressed the brake pedal however, the vehicle hit the barbecue grill, and the barbecue grill struck the residence. The contact stated that the failure recurred while at the ATM, and the vehicle nearly crashed into another vehicle. Additionally, the contact stated while driving and engaging the turn signal, the turn signal unintendedly activated in the opposite direction. The vehicle was taken to an independent mechanic, where she was informed that unknown repairs needed to be completed on the vehicle. The mechanic referred her to the dealer for the repairs. The dealer was not contacted. The vehicle was not repaired. The vehicle was taken back by the auto finance company. The manufacturer was notified of the failure and advised the contact to tow the vehicle to the dealer. A case was opened. The failure mileage was approximately 53,000.