NHTSA Complaint #11636719 — 2016 HYUNDAI SONATA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11636719
Vehicle 2016 HYUNDAI SONATA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

While driving, the vehicle's engine light will randomly turn on and when it does, the car will lose power; meaning, when this occurs, and I press the accelerator pedal, it does not put out the normal, expected amount of acceleration. This problem will persist until I pull over, turn off the vehicle, and turn it back on. However, this does not always fix the issue. Sometimes, when I turn the car off and turn it back on, the check engine light will still be on and I will still encounter the issue. When I brought my vehicle into my local Hyundai dealership, they had the car for 3 days, and when I called to ask what was wrong with it or what they did to fix it, they told me they could not recreate the problem and therefore, did not do anything to the vehicle. So now, I'm at an impasse where this problem is not able to be recreated, thus, unable to get it fixed, but I don't feel completely safe to drive long distances. I also own a 2013 Hyundai Sonata that experienced the same type of issue, and that engine was recalled.

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