NHTSA Complaint #11568180 — 2016 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11568180
Vehicle 2016 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DC

Consumer Description

I have a 2016 Hyundai Sonata that has had repeated engine issues including stalling overheating and shutting off. The car engine also caught on Fire on [XXX} and was reported to Hyundai Consumer affairs where a case was opened. The car was in the dealership for repair until [XXX] I have a warranty that the dealership or Hyundai did not honor for the engine, power train. The services that were repaired was a replacement of a engine piece which is Continuously Variable Valve Timing) System which controls the controls the open & close timing of intake valve to improve engine performance. On approximately [XXX] 3 days after picking the car up which I had to incur the cost of the repair as Hyundai did not honor my warranty the engine as well as oil light came on The car repair included transmission oil flush and engine oil replacement per the dealership. I contacted the service manager Mr Espinoza who was overseeing my case and informed him of the continued issues he asked me to drive the vehicle in to be looked it. as we have had inclement weather in my area i was unable to take the vehicle in. On [XXX] I attempted to drive the car to the services department at Pohanka hyundai only for the engine to make a roaring noise and stall also there was no engine oil in the car wherefore it should’ve been. I contacted the dealership and told they were busy and to bring it next week. i am requesting hyundai to buyback the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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