NHTSA Complaint #11711987 — 2016 HYUNDAI SONATA

This vehicle has experienced multiple hybrid system failures while driving, including a complete loss of power “Hybrid System Warning – Turn Engine Off” on the interstate in June 2022 through November 2025. These events have placed me and my loved ones in dangerous driving situations. Despite a warranty‑covered engine replacement at 82,015 miles (January 2023), the same hybrid system issues have recurred. Hyundai initially indicated a warranty claim was submitted, then told me there was no record of any claim in the system. The dealership claims it was denied — creating a serious inconsistency in communication and accountability. In addition, I have identified multiple NHTSA complaints in the database from other owners of 2016 Sonata Hybrids (VINs beginning with KMHE) describing similar highway shutdowns and hybrid system failures, which raise concern about a broader, unaddressed safety defect not currently covered by existing TSB or recall actions. I am respectfully requesting: A regional inspection and review of my vehicle prior to any further work. A review of Hyundai’s handling of this warranty claim and the discrepancy between dealer and corporate communication. Assessment of whether the hybrid system failures in KMHE‑prefix Sonata Hybrids warrant further safety action.