NHTSA Complaint #11708549 — 2016 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11708549
Vehicle 2016 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I am filing a complaint against Hyundai Motor America regarding denial of defect coverage for my 2016 Hyundai Sonata (VIN: [XXX] ). The vehicle is experiencing excessive oil consumption and triggered diagnostic code P1326. The dealer confirmed only one quart of oil remained in the engine and noted a valve cover gasket leak. Hyundai’s Tech Line instructed a gasket replacement and oil consumption test, but Hyundai corporate formally declined coverage, citing mileage and second-owner status. This is not a routine warranty claim but a defect claim. Oil consumption defects in Hyundai Theta engines are well-documented and have been subject to recalls, Technical Service Bulletins, and class actions. Defect coverage should not be limited to first owners. I am requesting reimbursement for the valve cover gasket repair, acknowledgment of the oil consumption defect, and corrective action to ensure Hyundai honors defect-related coverage fairly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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