NHTSA Complaint #11618951 — 2016 HYUNDAI SONATA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11618951 |
| Vehicle | 2016 HYUNDAI SONATA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
My car experiences issues around acceleration. It often feels like it gets “stuck” or hesitates when I try to accelerate from a stop (ex. a stoplight) or low speed or when I try to merge onto the highway. At times I have not been able to merge onto the highway at a safe speed because my acceleration gets stuck/lags at a low mph (ex. 35 mph onto a 70 mph highway). My car also excessively consumes oil. I started noticing the excessive oil consumption around 115K miles. My oil lamp does not illuminate when low on oil in nearly all cases I have been low on oil. It has only come on once (did not remain on) and oil was not present on the dipstick. I am 687 miles into my current 1,000-mile oil consumption test and have had to top off my oil twice. I started the test because my oil light flashed and oil was not present on the dipstick. The engine light came on 312 miles into the consumption test. I got a diagnostic code from AutoZone and relayed the diagnostic code to the dealership. The dealership said the code was related to low oil and to fill up with oil and bring the car to the dealership. I filled it with oil and drove the car to Luke’s Auto for an independent inspection. Their inspection found that the check engine light was from a failed e-cvvt and additional wear was present. I asked if this could be caused by oil consumption issues and they confirmed the possibility. Just over 300 miles from that incident, I checked my oil and it was once again low. I am deeply concerned about the safety of my vehicle due to it's stalling and indicators of potentially seizing. I have had near collisions on the highway due to my vehicle getting "stuck" while accelerating and unable to enter the highway at a safe speed. I am concerned about the consequences of lack of oil and failure of my oil lamp to illuminate to indicate no oil such as my engine seizing or catching fire. I have reported these concerns to the dealership since 1/2/23 and have reported my concerns to HMA.
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