NHTSA Complaint #11533548 — 2015 FORD EDGE

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11533548
Vehicle 2015 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I own a 2015 sport edge that got serviced from the dealership at the beginning of the year 2023 for a rattling noice, loss of power, and a shut off problem while been operated on the highway. Expenses where paid out of pocket twice for the same reasons but now in July 2023 I received a recall letter 22N12 about this problem and after getting another diagnosis from the dealership I've been advised that a new engine is needed and that ford will not cover any expenses even after the recall 22N12 stating that the problems I'm having with my car are the same diagnosis the dealership gave me months ago but now this recall for some reason is not available even thou is was a manufacturer issue. Thanks but this issue put my family at risk multiple times while operating the vehicle after a recall was created and never fixed by ford.

Related Complaints for the 2015 FORD EDGE

Other ENGINE Complaints

#11715413 2.0L EcoBoost engine and coolant intrusion. Coolant leaked into two of the cylinder heads, resulting in engine failur...
#11707962 Coolant intrusion
#11707553 Long block repair due to coolant instrusion which is a known issue with this ford edge model. Dealership is quoting m...
#11698621 There was a constant burning smell off and on over the last year coming from under the hood. Some days it was stronge...
#11677177 The contact owns a 2015 Ford Edge. The contact stated while driving on three separate occasions, the vehicle failed t...

Recent Complaints for the 2015 FORD EDGE

#11719392 BACK OVER PREVENTION The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became in...
#11719392 SERVICE BRAKES, HYDRAULIC The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became in...
#11718796 BACK OVER PREVENTION The contact owns a 2015 Ford Edge. The contact stated that while in reverse(R), the rearview camera image was delayed...
#11718796 SERVICE BRAKES, HYDRAULIC The contact owns a 2015 Ford Edge. The contact stated that while in reverse(R), the rearview camera image was delayed...
#11716674 BACK OVER PREVENTION The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service B...
Check any vehicle history by VIN - Free vehicle history report