NHTSA Complaint #11532570 — 2018 JEEP WRANGLER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11532570
Vehicle 2018 JEEP WRANGLER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

Recurring issue with my Jeep where seemingly every light on the dash, as well as the blind spot detectors, illuminates. The lights are accompanies by warning messages that indicate that electronic stability control and parking sense are unavailable. ABS lights, Traction Control, stability control, the brake light, and prompts to service 4WD are present. The impact varies based on whether or not the car is in motion. When it is not, as in the case of a cold start, the transmission is locked in Park. When the car is in motion, power steering intermittently goes out. If you pull over and put the vehicle in park while the lights are illuminated (i.e. if they don't clear), the car will get stuck in park until the lights clear. I have had the vehicle towed to the Jeep dealership in Natick, MA twice and, while they've charged me nothing, they've been unable to help due to the issue clearing and a lack of persistent diagnostic logs. Aside from the inconvenience, the sudden loss of power steering presents a safety issue. This has been going on for months, though the safety concern with steering only presented yesterday.

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