NHTSA Complaint #11532181 — 2020 MERCEDES-BENZ SPRINTER 2500

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11532181
Vehicle 2020 MERCEDES-BENZ SPRINTER 2500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Driving at speed (70-75 mph) in the HOV lane of the I-5 Freeway south of Los Angeles, a warning signal would occasionally light up and sound when the van passed under HOV signage indicating HOV exits. Then, with a completely clear lane ahead – no vehicles, no obstacles – the van's braking system activated just before the van reached one of these overhead signs. The brakes fully locked, the van skidded briefly before the brakes released. The driver of the car following behind slammed on his/her brakes to avoid rear-ending the van. A very dangerous situation and major accident was only avoided because the traffic was relatively light in that particular section of the freeway at that time of day.

Related Complaints for the 2020 MERCEDES-BENZ SPRINTER 2500

Other SERVICE BRAKES Complaints

#11703605 I had 5 recalls completed at the MB Sprinter dealership in Pleasanton CA on 11/06/2025. Had hardly driven it 100 mile...
#11498070 On 10-27-22 the van was parked in my home driveway where it had been parked overnight. The engine was running for app...
#11493007 Adaptive Cruise Control as well as Forward Collison warning fail to work properly when in use. Both unexpectedly mal...
#11489157 The vehicle was put into parked and somehow disengage itself from parked and rolled into a house.
#11454048 I have called the Mercedes dealer in Collierville Tennessee a dozen times and left messages to get the vehicle in for...

Recent Complaints for the 2020 MERCEDES-BENZ SPRINTER 2500

#11703896 ELECTRICAL SYSTEM On November 28, 2025, I experienced a vehicle fire in my Mercedes 2020 Sprinter 2500 4WD van. The van engine was on a...
#11686750 POWER TRAIN I’ve had two issues with my sprinter van that were transmission shift module that left me stranded with no way to shi...
#11682962 BACK OVER PREVENTION The contact owns a 2020 Mercedes-Benz Sprinter 2500. The contact stated that while in reverse, the rearview camera fa...
#11682962 ELECTRICAL SYSTEM The contact owns a 2020 Mercedes-Benz Sprinter 2500. The contact stated that while in reverse, the rearview camera fa...
#11674336 ENGINE repeated EGR clogging and malfunction: bucking or stumbling behavior, inability to accelerate properly, disabled shif...
Check any vehicle history by VIN - Free vehicle history report