NHTSA Complaint #11454048 — 2020 MERCEDES-BENZ SPRINTER 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11454048
Vehicle	2020 MERCEDES-BENZ SPRINTER 2500
Component	SERVICE BRAKES
Date of Incident	January 5, 2022
Date Filed	February 25, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

I have called the Mercedes dealer in Collierville Tennessee a dozen times and left messages to get the vehicle in for the recall. i cant get a return call from the Sprinter service manager there. very very frustrating and made me loose faith in the brand for customer service and a blatant disregard for my safety.

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