NHTSA Complaint #11528872 — 2022 FORD F-150

The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V842000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated while driving 30 MPH in the rain, the windshield wipers stopped working. There was no warning light illuminated. The contact veered to the side of the road, where he remained until the vehicle was safe to drive. The vehicle was taken to an independent mechanic, where the windshield wiper motor terminals were cleaned, and the motor was reinstalled. The windshield wipers became operable however, the failure recurred three days later. The vehicle was taken to the local dealer, where it was diagnosed that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 7,000. Parts distribution disconnect.