NHTSA Complaint #11528213 — 2015 FORD FIESTA
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11528213 |
| Vehicle | 2015 FORD FIESTA |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
The Vehicle made a loud noise and jolted, the check engine light came on and the screen said "Transmission fault service immediately." I had the car checked by a local mechanic who advised me to contact Ford customer service since this has been a big issue with the Ford Fiestas. Customer service advised me to take the car to a dealership for testing, there they recommended that I have the entire transmission replaced but said it wouldn't fall under the warranty since it's the clutch that needs replaced. There are numerous customer satisfaction programs for the Ford Fiesta clutch and transmission (Campaign #s 16M02, 19N07, 19N08, & 14M02) but none of them include the VIN number on my vehicle.
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