NHTSA Complaint #11523222 — 2014 FORD ESCAPE STEERING

Complaint Details

ODI Number	11523222
Vehicle	2014 FORD ESCAPE
Component	STEERING
Date of Incident	May 14, 2023
Date Filed	May 22, 2023
Mileage	56,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 70 MPH, the vehicle experienced a loss of power steering with the power steering assist fault warning light illuminated. The contact stated that he was able to continue driving; however, the steering wheel was difficult to turn. The vehicle was taken to a local dealer, where it was diagnosed that the steering rack assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 56,000.

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