NHTSA Complaint #11522022 — 2020 JEEP CHEROKEE STEERING

Complaint Details

ODI Number	11522022
Vehicle	2020 JEEP CHEROKEE
Component	STEERING
Date of Incident	March 15, 2021
Date Filed	May 15, 2023
Mileage	13,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle suddenly jerked two feet to the right and two feet to the left. The vehicle was taken to the local dealer who diagnosed that the electronic steering power transfer unit had failed and needed to be replaced. The electronic steering power transfer unit was replaced, and the vehicle was fixed. The manufacturer was not notified of the failure. The failure mileage was 13,000.

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