NHTSA Complaint #11651004 — 2020 JEEP CHEROKEE STEERING

Complaint Details

ODI Number	11651004
Vehicle	2020 JEEP CHEROKEE
Component	STEERING
Date of Incident	March 23, 2025
Date Filed	March 27, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

While driving the Jeep at any speeds, or while parked and not running, the steering has a sticking or notchy feel when the steering wheel is turned. While driving staraight, any adjustment to the steering wheel cause the vehicle to jerk/pull to one side or another. Had vehicle evaluated at repair shop where the complaint was dulicated. All electrical functions passed inspection. The shop concluded that the malfunction would be a mechanical failure in the steering gears.

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