NHTSA Complaint #11521311 — 2020 GMC TERRAIN

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11521311
Vehicle	2020 GMC TERRAIN
Component	SERVICE BRAKES
Date of Incident	April 28, 2023
Date Filed	May 10, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I was driving down The expressway. The traffic in front of me came to a stop. When I went to apply the brakes I had no breaks. The pedal was as hard as A rock So when I realized I couldn't stop I swerved over into the breakdown lane. And continue to pass cars at a high rate of speed until I got the car to stop. There were no check engine lights on Then I had the car towed to the Dealership Where they tell me is a break vacuum pump. That has damaged The Cam shaft. Pistons and rods in the engine. Totaling $7200. In damage. No one seems to care and I still owe 20000 on the car. Car has 71000 miles on it.

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