NHTSA Complaint #11519989 — 2020 MERCEDES-BENZ SPRINTER 2500

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11519989
Vehicle	2020 MERCEDES-BENZ SPRINTER 2500
Component	ENGINE
Date of Incident	April 29, 2023
Date Filed	May 2, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

None responsive throttle, driving on highway and engine loses power and loses all throttle response causing rapid slowing to traffic behind the vehicle. No warning lamps and CEL’s. Problem occurs at random times with no CEL or warning.

Related Complaints for the 2020 MERCEDES-BENZ SPRINTER 2500

Other ENGINE Complaints

#11674336 — July 17, 2025 — repeated EGR clogging and malfunction: bucking or stumbling behavior, inability to accelerate properly, disabled shif...

#11606647 — August 5, 2024 — Vehicle loses power and is unable to move. Pressing the accelerator to the floor, the engine develops no power. This...

#11572454 — February 16, 2024 — The engine stalled when running at 60mph on the interstate. Mechanically jammed.

#11537530 — August 9, 2023 — The contact owns a 2020 Mercedes-Benz Sprinter 2500. The contact stated while driving approximately 35 MPH, the instr...

#11485848 — September 22, 2022 — Serpentine belt shredded, cooling fan separated from clutch, pulley screws missing and pulley completely freed from ...

Recent Complaints for the 2020 MERCEDES-BENZ SPRINTER 2500

#11703896 — ELECTRICAL SYSTEM — December 9, 2025 — On November 28, 2025, I experienced a vehicle fire in my Mercedes 2020 Sprinter 2500 4WD van. The van engine was on a...

#11703605 — SERVICE BRAKES — December 7, 2025 — I had 5 recalls completed at the MB Sprinter dealership in Pleasanton CA on 11/06/2025. Had hardly driven it 100 mile...

#11686750 — POWER TRAIN — September 11, 2025 — I’ve had two issues with my sprinter van that were transmission shift module that left me stranded with no way to shi...

#11682962 — BACK OVER PREVENTION — August 25, 2025 — The contact owns a 2020 Mercedes-Benz Sprinter 2500. The contact stated that while in reverse, the rearview camera fa...

#11682962 — ELECTRICAL SYSTEM — August 25, 2025 — The contact owns a 2020 Mercedes-Benz Sprinter 2500. The contact stated that while in reverse, the rearview camera fa...