NHTSA Complaint #11485848 — 2020 MERCEDES-BENZ SPRINTER 2500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11485848
Vehicle	2020 MERCEDES-BENZ SPRINTER 2500
Component	ENGINE
Date of Incident	September 16, 2022
Date Filed	September 22, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

Serpentine belt shredded, cooling fan separated from clutch, pulley screws missing and pulley completely freed from mount and loss of power steering. This seems very similar to previous recall which my vehicle was supposedly not impacted by. Losing power steering in a large vehicle like this is extremely dangerous. Loose components in engine bay has potential to cause more problems. Fan and pulley completely free to come off and fly around bay. This problem has been seen by 10+ Revel owners in the last few weeks. This topic is being openly discussed on public forums and social media. It is currently sitting at MB of Littleton in Littleton, CO and has yet to be inspected. There were no warnings.

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