NHTSA Complaint #11514224 — 2014 TOYOTA CAMRY

The contact owns a 2014 Toyota Camry. The contact stated that while driving approximately 60 mph, the vehicle began to jerk, and the vehicle began to lose power causing the vehicle to decelerate. The brake pedal was depressed, and vehicle was veered to the side of the road. The vehicle was taken to an independent mechanic where it was diagnosed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but stated the warranty enhancement extension for recall expired last year. The failure mileage was 114,000.