NHTSA Complaint #11514078 — 2017 LINCOLN MKC

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11514078
Vehicle 2017 LINCOLN MKC
Component ENGINE
Date of Incident
Date Filed
Mileage 50,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

The contact owns a 2017 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the message "Overheat" was displayed and the check engine warning light was illuminated. The vehicle was taken to a nearby independent mechanic, who diagnosed that the head gasket had blown. The vehicle was then towed to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, but did not provide any assistance because the warranty had expired. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 50,000.

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