NHTSA Complaint #11512768 — 2017 FORD EDGE

AIR BAGS issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	11512768
Vehicle	2017 FORD EDGE
Component	AIR BAGS
Date of Incident	April 1, 2022
Date Filed	March 20, 2023
Mileage	58,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IA

Consumer Description

The contact owns a 2017 Ford Edge. The contact stated that a crack had formed over the passenger’s side dashboard where the air bag was located. Over time, the crack on the dashboard expanded. The vehicle was taken to the dealer where the failure was confirmed; however, the mechanic found no defect with the vehicle. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and agreed to cover 60% of the cost of the repair. The vehicle had yet to be repaired. The failure mileage was approximately 58,000.

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#11407064 — April 8, 2021 — DRIVING DOWN THE HIGHWAY I PRESSED DOWN ON THE BRAKE THE CAR WAS NOT STOPPING WHILE THE BRAKE PEDDLE WENT STRAIGHT TO...

#11270421 — October 23, 2019 — THIS VEHICLE WAS INVOLVED IN AN ACCIDENT WHEN ANOTHER VEHICLE CROSSED ITS PATH GOING THE WRONG WAY ON A ONE WAY STREE...

#11234207 — July 23, 2019 — NOTHING HAS 'HAPPENED' YET, BUT ACCORDING TO REPORTS, THE TAKATA AIRBAGS ARE FAULTY.I WOULD LIKE THEM REPAIRED/REPLACED!

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