NHTSA Complaint #11511664 — 2014 TOYOTA CAMRY

Torque converter recall repair was performed incorrectly according to dealership shop. The car died on the ride home from the shop. We were told the fluid wasn't flushed during reassembly causing metal shards to disburse throughout the transmission. Since, the delay in acceleration is worse. There's at least 5 seconds from reverse to switch into drive. There's now a delay at stoplights. Code readers are saying Solenoid A and D are either stuck open or closed. Dealership refused to assist other than offering to replace the transmission at full cost to me. Everytime we drive it has transmission issues. Prior to the torque converter replacement, it shuddered while driving. Purchased in 2016 with about 20k miles