NHTSA Complaint #11510496 — 2018 DODGE JOURNEY

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11510496
Vehicle	2018 DODGE JOURNEY
Component	SEATS
Date of Incident	March 6, 2023
Date Filed	March 6, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

Went out to my Dodge Journey 2018 to go run errands and noticed the passenger side head rest was apart. The vehicle had been sitting for two days Feel this should be a recall issue Fortunately this didn’t happen while the car was in use Contacted dodge dealer and FCA And was advised there is no recall or warranty coverage This is a safety issue and should be covered

Related Complaints for the 2018 DODGE JOURNEY

Other SEATS Complaints

#11714424 — January 30, 2026 — The drivers side active headrest deployed while the vehicle was unoccupied. It is not electronically controlled, so n...

#11700947 — November 22, 2025 — I was driving home in the dark and I heard a loud bang pop! It scared me at first I didn't see anything wrong but whe...

#11676161 — July 25, 2025 — WHILE DRIVING, WITHOUT ANY WARNING,THE FRONT PASSENGER SEAT HEADREST EXPLODED, HIT MY WIFE IN THE BACK OF THE HEAD AN...

#11675486 — July 22, 2025 — The passengers side head rest came apart. It came apart so fast it was like it exploded. It was almost like it had an...

#11668726 — June 23, 2025 — My passenger side headrest popped open while my car was in park today. Randomly deployed. This is beyond unacceptable...

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