NHTSA Complaint #11500862 — 2018 CHRYSLER PACIFICA SEATS

Complaint Details

ODI Number	11500862
Vehicle	2018 CHRYSLER PACIFICA
Component	SEATS
Date of Incident	December 30, 2022
Date Filed	January 9, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

Rear seat anchor broke out of floor board when a child sat in the seat. This is a major anchor point for the seat system. If there had been any sort of accident, the seat and occupant could have easily broken free from the vehicle. I took the vehicle to my local dealer, who took pictures and sent information to their area manager. The recommended repair was to take it to body shop and that they wouldn’t be responsible for the repairs. This is clearly a manufacturing defect that the weld on the anchor did not penetrate into the floor board. I can be contacted for more information and inspection.

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