NHTSA Complaint #11671209 — 2018 CHRYSLER PACIFICA

I am writing to formally report ongoing and unresolved electrical issues with my 2018 Chrysler Pacifica. Despite replacing both the main and auxiliary batteries, several components continue to fail, including: •The third-row power seats, which do not function at all or operate intermittently, rendering them impossible to stow or adjust. There is no manual override, which is a serious design flaw for families. •The rear liftgate, which starts to open and then immediately closes without completing its cycle. •The passenger-side rear entertainment screen, which is completely non-functional while the driver’s side screen works normally. These issues have severely impacted the usability and reliability of the vehicle. The third-row seat and tailgate problems, in particular, compromise safety and convenience—especially for families with children. The third-row power seat design lacks a manual fallback, which could leave passengers stuck in emergency situations. The liftgate’s failure to open fully and the battery system’s unreliability and constant need for replacement (around every 1.5/2 years) has left my stranded countless times. These electrical issues need recalls and solutions.