NHTSA Complaint #11499615 — 2020 GMC TERRAIN

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11499615
Vehicle	2020 GMC TERRAIN
Component	SERVICE BRAKES
Date of Incident	December 29, 2022
Date Filed	December 31, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

My service brake assist light came on and then within seconds my vehicle then said engine power has been lowered and my vehicle pretty much shut down no steering no brakes couldn't do anything. Took it into the repair shop and my vacuum pump has shattered and now damaged my camshaft. I am aware there's been many other vehicles recalled with GM's vacuum pumps and I'm not sure why my year and model has not been included when it's doing the same thing and not to mention I have seen countless other cases of people saying same things happen to them with their GMC terrains.

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