NHTSA Complaint #11499029 — 2019 FORD EXPEDITION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11499029
Vehicle	2019 FORD EXPEDITION
Component	ENGINE
Date of Incident	November 27, 2022
Date Filed	December 27, 2022
Mileage	61,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

The contact owns a 2019 Ford Expedition. The contact stated upon starting the vehicle, he heard an abnormal sound coming from the engine on several occasions. There was no warning light illuminated. The vehicle was taken to the local dealer who informed the contact that the VIN was not included in Customer Satisfaction Program Number: 21N03 (Cam Phaser Replacement). The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 61,900.

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