NHTSA Complaint #11497031 — 2021 CHEVROLET TAHOE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11497031 |
| Vehicle | 2021 CHEVROLET TAHOE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
Received an Over-the-Air update that rendered my vehicle unless. My vehicle would no longer start, or power on, or power on in accessory mode. It was stuck in Park, the electronic Parking Brake could not be disengaged, the door locks could not be operated and left unlocked, no lights, no warning lights, the emergency lights did not function, no horn, and most everything else. The only things still working were the radio, the driver's side powered seat would move, and the light came on for the Parking Brake. The battery was fully charged. I also started receiving messages through my Chevrolet APP that the vehicle had no air in the tires, no oil in the engine, and many other items that needed servicing. I am not sure what exact components or computers have failed yet. GM could not find any dealer to render aid and come to my location to reprogram the vehicle. It had to be towed to a dealer. With the electronic Parking Brake engaged, GM had a hard time trying to find a tow truck that wouldn't just drag the vehicle down my driveway and onto a flatbed.
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