NHTSA Complaint #11496745 — 2017 LINCOLN MKC

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11496745
Vehicle	2017 LINCOLN MKC
Component	ENGINE
Date of Incident	October 20, 2022
Date Filed	December 9, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

TSB 19-2346 ... Engine gives no warning until to late ... Then multiple warnings and alarms happen all at once ... says the car is overheating but before you have time to react (Like pulling over) the alarms clear ... engine light is only warning on ... This could cause the motor to seize or stop running loosing power steering and control ... This has been known since 2019 when TSB-19-2346 was announced which means they knew sooner ... Ford told me there is no known problem with this motor but TSB says other wise ... There is no fix to problem .. Motor replacement is it ... I purchased this car from ford Dealer 09/19/20 with 25000 miles ... I never got any notice on the car and the problems it was having ... now they want me to pay out of pocket for new motor $7000 ... we still owe $20000 on the car and its down ...

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