NHTSA Complaint #11494120 — 2015 FORD EDGE

The contact owns a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed that coolant was leaking into cylinder #1, causing damage to the spark plugs. The mechanic replaced the spark plugs; however, the failure recurred. The vehicle was taken back to the independent mechanic, who diagnosed that the engine misfired due to coolant leaking into cylinder #2, the engine block, and the engine oil, causing damage to the spark plugs again. The vehicle was then taken to the dealer, where it was diagnosed that there was sludge in the engine oil and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 80,000.