NHTSA Complaint #11493588 — 2014 FORD ESCAPE SEAT BELTS

Complaint Details

ODI Number	11493588
Vehicle	2014 FORD ESCAPE
Component	SEAT BELTS
Date of Incident	August 1, 2022
Date Filed	November 15, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Drivers side seat belt retractor or pretensioner does not work. You have to physically push the seat belt back into place. I feel if I were to get in an accident the seat belt would not help me. The vehicle only has 65,400 miles on it. I feel this is unacceptable and Ford should fix this as a safety issue. The dealer gave a estimate to fix this problem and I believe their estimate is unacceptable at $535 for parts and labor.

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