NHTSA Complaint #11492971 — 2021 FORD EXPLORER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11492971
Vehicle	2021 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	October 3, 2022
Date Filed	November 9, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

Rear subframe bolt bushing broke. (See existing recall for the rear subframe bolt breaking). This vehicle had recall performed which actually didn't address the engineering shortfall from Ford using the wrong, lighter duty, subframe on the ST model. This subframe only has one bolt holding the rear diff to the subframe. The 2020 model had two bolts, as do all MY of the Lincoln Aviator. While Ford is fixing this under warranty, using the same subframe will not fix this issue. Result will be that the bolt may break or the bushing may fail. A broken bolt will result in the drive shaft disconnecting while driving, loss of acceleration, potential wreck from drive shaft hitting ground at speed.

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