NHTSA Complaint #11481543 — 2021 FORD EXPLORER
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11481543 |
| Vehicle | 2021 FORD EXPLORER |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
I recently had the recall addressed at my local Ford dealer, Performance Ford in Randolph, NJ. Ford is only allowing dealerships to reprogram the parking break to engage whenever the vehicle is placed in park. If the axle bolt were to shear, it would disengage, allowing the vehicle to roll in park. This remedy does not adequately address the underlying issue- which was the fact that Ford’s Chicago mfg facility used a part designed for the 4-cyl engine power train, not the 4 bolt design required in the Police Interceptor and Explorer ST versions. The police version will be getting the parts upgraded while consumers are left with a band-aid solution. NHTSA should force Ford to address the issue- which is an inadequate bolt configuration for the HP/Torque output of performance version Explorers. This is a safety hazard as the bolt can snap while in use, disconnecting the drive axle from the rear differential.
Related Complaints for the 2021 FORD EXPLORER
Other POWER TRAIN Complaints
#11718811
For full details please refer to complaint 11715221. Since the initial complaint, repairs have been completed and I w...
#11718529
Transmission clutch failure. As a result my 2021 ford explorer needs a new transmission.
#11715221
On [XXX], we sent a 2021 Ford Interceptor to J.C. Lewis Ford located at 309 W. Oglethorpe Hwy, Hinesville, Georgia 31...
#11709538
Rear differential/axle bolt broke, destroying other parts and making vehicle unsafe at the moment and then inoperable...
#11707797
When given gas to move from a complete stop, vehicle lost all power. After vehicle lost all power to rear wheels, war...
Recent Complaints for the 2021 FORD EXPLORER
#11718923
SEATS
The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V393000 (SEATS);...
#11718811
SUSPENSION
For full details please refer to complaint 11715221. Since the initial complaint, repairs have been completed and I w...
#11718657
BACK OVER PREVENTION: WARNINGS
The parking collision sensors started to act up. Its been replaced 3 or 4 times in the last year over the same proble...
#11717765
STRUCTURE:BODY
Recently purchased a vehicle that had just previously got a recall 23S55 3 weeks prior. Upon receiving the vehicle th...
#11717765
UNKNOWN OR OTHER
Recently purchased a vehicle that had just previously got a recall 23S55 3 weeks prior. Upon receiving the vehicle th...