NHTSA Complaint #11481543 — 2021 FORD EXPLORER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11481543
Vehicle 2021 FORD EXPLORER
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

I recently had the recall addressed at my local Ford dealer, Performance Ford in Randolph, NJ. Ford is only allowing dealerships to reprogram the parking break to engage whenever the vehicle is placed in park. If the axle bolt were to shear, it would disengage, allowing the vehicle to roll in park. This remedy does not adequately address the underlying issue- which was the fact that Ford’s Chicago mfg facility used a part designed for the 4-cyl engine power train, not the 4 bolt design required in the Police Interceptor and Explorer ST versions. The police version will be getting the parts upgraded while consumers are left with a band-aid solution. NHTSA should force Ford to address the issue- which is an inadequate bolt configuration for the HP/Torque output of performance version Explorers. This is a safety hazard as the bolt can snap while in use, disconnecting the drive axle from the rear differential.

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