NHTSA Complaint #11478896 — 2021 KIA SORENTO

On my way to the grocery store less than a mile from my home an alarm and dash alert popped up "SAFELY STOP IMMEDIATELY." The vehicle was stuck in first gear and the rpms revved up. Almost immediately I lost power and it was stuck in neutral even though it was in drive. Then the engine shut down. When I restarted it I could not move. This is extremely dangerous and should never happen. The vehicle has 17,802 miles on it and now my wife and I are afraid to drive it. After sitting for about 20 minutes I was able to start it and return home. It has not moved since. We called the dealer and they were backed up for over a month on service. This is a new vehicle? Upon investigating this issue I found just on one website over 43 reports of the same incident. One person said that a dealership has an entire row of these vehicles with the same problem and transmissions are on backorder. It's been 3 days and still waiting for a reply from my local dealer. This is not safe!