NHTSA Complaint #11478572 — 2011 VOLKSWAGEN GTI

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11478572
Vehicle	2011 VOLKSWAGEN GTI
Component	ELECTRICAL SYSTEM
Date of Incident	November 11, 2021
Date Filed	August 10, 2022
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2011 Volkswagen GTI. The contact stated that he lost the function of the steering wheel, horn, controls, and air bag. The air bag warning indicator light was illuminated. The contact called the local dealer and it was diagnosed that the clock spring needed to be replaced. The contact was informed that the parts required were on backorder. The vehicle was not repaired. The manufacturer was contacted but provided no additional assistance. The approximate failure mileage was 55,000.

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