NHTSA Complaint #11129117 — 2011 VOLKSWAGEN GTI

WHILE DRIVING AT NIGHT I HAD SEVERAL LIGHTS QUIT WORKING SIMULTANEOUSLY. A BULB WARNING LIGHT ILLUMINATED ON THE DASH AND MESSAGES FOR RIGHT FRONT LOW BEAM, RIGHT FRONT TURN SIGNAL, LEFT REAR TURN SIGNAL,LEFT REAR BRAKE, RIGHT FRONT HIGH BEAM, RIGHT FRONT FOG LIGHT, LEFT FRONT SIDE, RIGHT REAR SIDE, AND LICENSE PLATE BULBS ALL APPEARED IN THE INFORMATION SCREEN. I CHECKED OUTSIDE THE CAR AND ALL OF THE LIGHTS THAT I GOT MESSAGES ABOUT WERE INOPERATIVE. AS THERE WAS NO CHANCE THAT ALL OF THESE BULBS FAILED SIMULTANEOUSLY, I DID SOME RESEARCH TO DETERMINE WHAT MIGHT HAVE CAUSED THIS. NUMEROUS INTERNET SEARCHES FOR THESE SYMPTOMS SEEMED TO INDICATE THAT A FUSE IN THE UNDER HOOD FUSE PANEL COULD BE TO BLAME FOR THIS. I CHECKED THE F16 FUSE AND FOUND IT BURNED ON ONE SIDE OF THE FUSE. THE FUSE PANEL WAS ALSO SLIGHTLY MELTED WHERE THIS HALF OF THE FUSE WAS INSERTED. PICTURES ARE ATTACHED. MY LOCAL VW DEALER SAID THE FUSE PANEL WILL NEED TO BE REPLACED. UPON DOING SOME RESEARCH, THERE IS A SAFETY RECALL ON THE 09-11 TIGUAN (CODE: 97Z9) AND A SERVICE ACTION ON THE 09-10 JETTA AND 09 GTI (CODE: 97AM) FOR THE EXACT SAME ISSUE I AM EXPERIENCING. BOTH THE DEALER AND VW USA SAY THAT I AM 100% RESPONSIBLE FOR THE COST BECAUSE MY MODEL AND VIN AREN'T COVERED UNDER ANY CAMPAIGNS.