NHTSA Complaint #11448568 — 2011 VOLKSWAGEN GTI

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11448568
Vehicle	2011 VOLKSWAGEN GTI
Component	ELECTRICAL SYSTEM
Date of Incident	January 23, 2022
Date Filed	January 24, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The horn works on some trips and not on others. I've brought it to the dealership near me and been told that it needs to be broken for them to be able to diagnose it. I hear a clicking sound from the steering wheel when i've needed to press the horn and it doesn't work. However, even if your horn doesn't work on the last trip you had, it sounds fine when you click the key fob lock button. No lights come on anywhere to notify me that horn won't work today, only remembering to try it out in the driveway when I go out

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