2011 VOLKSWAGEN GTI — Problems, Recalls & Safety Data
N/A
Safety Rating
65
Owner Complaints
2
Recalls
19
Service Bulletins
1
Investigation
Overview of the 2011 VOLKSWAGEN GTI
The 2011 VOLKSWAGEN GTI has received a total of 65 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with UNKNOWN OR OTHER, AIR BAGS:FRONTAL. 19 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Engine (20 complaints), Power Train (14 complaints), and Electrical System (8 complaints).
Recalls for the 2011 VOLKSWAGEN GTI
NHTSA has recorded 2 recalls for the 2011 VOLKSWAGEN GTI, potentially affecting up to 416,077 vehicles.
Recall 18V329000 — UNKNOWN OR OTHER
| 252 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
View full details →Recall 15V483000 — AIR BAGS:FRONTAL
| 415,825 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This...
Consequence: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will...
View full details →Owner Complaints for the 2011 VOLKSWAGEN GTI
65 complaints have been filed with NHTSA for the 2011 VOLKSWAGEN GTI. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 20 | 0 | 0 | 0 | 0 |
| Power Train | 14 | 0 | 0 | 0 | 0 |
| Electrical System | 8 | 0 | 1 | 0 | 0 |
| Unknown Or Other | 5 | 0 | 0 | 0 | 0 |
| Air Bags | 3 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 3 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 2 | 0 | 0 | 0 | 0 |
| Power Trainautomatic Transmission | 2 | 0 | 0 | 0 | 0 |
| Steering | 2 | 0 | 0 | 0 | 0 |
| Power Traindrivelinechainbelt | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2011 Volkswagen GTI. The contact stated that he lost the function of the steering wheel, horn, controls, and air bag. The air bag warning indicator light was illuminated. The contact called the local dealer and it was diagnosed that the clock spring needed to be replaced. The contact was informed that the parts required were on backorder. The vehicle was not repaired. The manufacturer was contacted but provided no additional assistance. The approximate failure mileage was 55,000.
The contact owns a 2011 Volkswagen GTI. The contact stated that he lost the function of the steering wheel, horn, controls, and air bag. The air bag warning indicator light was illuminated. The contact called the local dealer and it was diagnosed that the clock spring needed to be replaced. The contact was informed that the parts required were on backorder. The vehicle was not repaired. The manufacturer was contacted but provided no additional assistance. The approximate failure mileage was 55,000.
My horn had stopped working and I brought it to the dealership to get it diagnosed. They identified it as a clockspring issue, and with the knowledge that VW has an active recall for the clockspring, I was hoping that I could get the clockspring replaced under the warranty. However, VW of America refuses to replace the clockspring under the warranty as my airbag light isn't on. I am frustrated because my horn issue is clearly due to the clockspring, and now I do not have a working horn and have to pay out of pocket to fix it. Also, there are no available parts for the clockspring, so even if I wanted to fix it I have to wait for months.
The contact owns a 2011 Volkswagen GTI. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to an independent mechanic who diagnosed that the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 108,000.
I bought the car and a couple days later the dash started lighting up with a bunch of codes about exterior lights so we checked them all fine I went to the auto part store and they said that the vehichle I have has a known issue with the fuses burning so we pull the fuse and sure enough it melted and we replaced fuse drove a week longer and the fuse box caught fire so I took and had a new fuse box installed and it again is burning fuses. Flashing all kinds of code error lights on dash and the sunroof opens and closes by its self . I looked at other VIN OF SAME CAR SAME YEARS and they are recalled for this problem but my VIN is not for some reason
Safety Rating for the 2011 VOLKSWAGEN GTI
NHTSA has not yet tested the 2011 VOLKSWAGEN GTI in its New Car Assessment Program.
Technical Service Bulletins for the 2011 VOLKSWAGEN GTI
Volkswagen Group of America, Inc. has issued 19 technical service bulletins (TSBs) for the 2011 VOLKSWAGEN GTI. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
V2418012045138_9 — EQUIPMENT
Update to brochure purchase url
TT 91 18 18 — STEERING: STEERING WHEEL/HANDLE BAR
Horn and ancillary steering wheel controls diagnosis.
19K5 — FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SAC-19K5 — ENGINE AND ENGINE COOLING
VOLKSWAGEN: TSB CONTAINS AN OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOME VEHICLES ARE EXPERIENCING, OVER TIME, A LEAKAGE IN COOLANT PUMP AND WOULD NEED COOLANT PUMP REPLACED, IF NECESSARY. MODEL 2011-14 GTI. *PE
CC-19K5 4Z — ENGINE AND ENGINE COOLING
The coolant pump may develop a small leak over time. The corrective action taken was to Inspect and, if necessary, replace the coolant pump.
TT450904 — STEERING:RACK AND PINION:RACK
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. To determine G85 location, check the J500 Power steering control module part number in the GFF...
Analysis0 — ENGINE AND ENGINE COOLING
Please contact VW Helpline before attempting repair
V301402 2031366 — POWER TRAIN:CLUTCH ASSEMBLY
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding (GFF). This document...
Edition88 — ENGINE AND ENGINE COOLING
VW Elsa Newsletter
Edition65 — UNKNOWN OR OTHER
Volkswagen Elsa Newsletter
Showing 10 of 19 technical service bulletins.
NHTSA Investigations for the 2011 VOLKSWAGEN GTI
NHTSA has opened 1 investigation into potential safety defects in the 2011 VOLKSWAGEN GTI.
Other Model Years of the VOLKSWAGEN GTI
- 2006 VOLKSWAGEN GTI — 57 complaints
- 2007 VOLKSWAGEN GTI — 102 complaints
- 2008 VOLKSWAGEN GTI — 76 complaints
- 2009 VOLKSWAGEN GTI — 293 complaints
- 2010 VOLKSWAGEN GTI — 68 complaints
- 2011 VOLKSWAGEN GTI (current)
- 2012 VOLKSWAGEN GTI — 52 complaints
- 2013 VOLKSWAGEN GTI — 42 complaints
- 2014 VOLKSWAGEN GTI — 15 complaints
- 2015 VOLKSWAGEN GTI — 122 complaints
- 2016 VOLKSWAGEN GTI — 83 complaints
Other VOLKSWAGEN Models
- VOLKSWAGEN JETTA — 13,715 total complaints
- VOLKSWAGEN PASSAT — 10,288 total complaints
- VOLKSWAGEN BEETLE — 3,613 total complaints
- VOLKSWAGEN TIGUAN — 3,104 total complaints
- VOLKSWAGEN ATLAS — 2,635 total complaints
- VOLKSWAGEN GOLF — 1,991 total complaints
- VOLKSWAGEN ID.4 — 1,568 total complaints
- VOLKSWAGEN CC — 1,356 total complaints