NHTSA Complaint #11476090 — 2020 HONDA PILOT

EQUIPMENT:ELECTRICAL:INFOTAINMENT issue reported to NHTSA

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Complaint Details

ODI Number	11476090
Vehicle	2020 HONDA PILOT
Component	EQUIPMENT:ELECTRICAL:INFOTAINMENT
Date of Incident	July 25, 2022
Date Filed	July 27, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

The vehicle radio/nav, display goes completely out. Sometimes it just goes full volume. Makes full volume popping noises out of the blue. Sometimes is blacked out and sometimes it just won't turn on or shut off. Symptoms have be getting progressively worse and worse. I'm afraid of the other systems this will effect due to the bus system. It is very scary to my wife when it just goes full blast and I'm afraid it's going to cause an accident. It's been doing things for a year since 12000 miles or so, but it had just recently gotten terrible.

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