2020 HONDA PILOT Equipmentelectricalinfotainment Problems

6 NHTSA complaints on file

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Equipmentelectricalinfotainment Issues in the 2020 HONDA PILOT

6 equipmentelectricalinfotainment complaints have been filed with NHTSA for the 2020 HONDA PILOT. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.

6
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

All Equipmentelectricalinfotainment Complaints

#11476090 |
The vehicle radio/nav, display goes completely out. Sometimes it just goes full volume. Makes full volume popping noises out of the blue. Sometimes is blacked out and sometimes it just won't turn on or shut off. Symptoms have be getting progressively worse and worse. I'm afraid of the other systems this will effect due to the bus system. It is very scary to my wife when it just goes full blast and I'm afraid it's going to cause an accident. It's been doing things for a year since 12000 miles or so, but it had just recently gotten terrible.
#11440006 |
I have constantly had to bring my car in again for the same problem since I bought it brand new in May 2020. On September 22, the audio/entertainment system completely shut down—it stopped playing music from the device connected to it and would not connect to a new device. The console then went completely black, and the audio system began to crackle incessantly, even when I turned it off. When I turned off the ignition and restarted the car, there was an error message on the display: “No Audio Connection” This had already happened multiple times since I had brought the car in for this problem a year prior. In some cases, I lost all displays, meaning I had no GPS, speedometer, fuel indicator, or other safety indicators. Each time I called and/or I brought the car to the dealership, I was told that sometimes the system just crashes and...
#11433318 |
Have had numerous occasions where the Center Display Console Screen has gone completely blank when driving ( Nav, audio & driver systems integration items). A Bigger problem is that on ONE occasion on the highway, the Driver's Main Display Screen has also gone completely blank at the same time as the center display -- i.e. TOTAL LOSS OF SPEED INFO AND ALL SYSTEM WARNING LIGHTS. It takes almost 2 minutes for the screens to "reboot" and come back to normal. Honda has released several TSBs regarding the center display console, MOST network connection and audio issues but nothing I am aware of about the Main Drivers Display failure. This is a totally random & intermittent condition but a severe Safety Issue when the driver's main screen goes out . I'll be going to the dealer soon but this issue has been around on various Hondas for quite awhile with little...
#11432190 |
The center led screen and all components cut out and reboot many times while driving. This includes backup camera, hands free phone communication and navigation. Radio is also non functioning during this time. Honda has referred this fix as fakra components. Items have been replaced or worked on 4 times as of September 7th 2021 and the system failed again already today Sept 8th 2021. The first incident occured 1 week after purchase and this is the fifth time it will need repair in less than 1 year, although dealer service has told me there is nothing else they can do until Honda comes up the a fix. Apparently this occurring on several years of high end pilots. I contacted Honda today and started the process for a case number.
#11424148 |
the vehicles bus connectors where called have been taken to 3 different dealer ships to get fixed an problem still has not been resolved. the cars display screen and rear view camera has absolutely no power sometimes will turn on when I first start vehicle but will turn off completely while driving nothing is visible. reversing I can't see objects and while driving have gotten lost since gps will completely turnoff and I can use my phone while driving. the bus connectors will pop constantly while driving. I have all documents stating the cars been seen and different things have been done to get fixed no warning problem started April 18th
#11421087 |
The electrical system including the rear camera, dash board speed display, hands free phone system radio intermittently goes blank and resets randomly during operation of the vehicle. Two Honda dealers have attempted repairs unsuccessfully and continue to try changing parts. Failure during driving is distracting and potentially hazardous to the vehicle occupants and other vehicles near them. Honda can or will not give me any assurance that this problem will not cause problems with other electrical component of the car that are more safety critical. The dealer tells me they are waiting on parts and Honda Customer service sends me to a case managers voice mail who does not return calls.

Other 2020 HONDA PILOT Problem Areas

Electrical System 194 complaints Unknown Or Other 89 complaints Engine 88 complaints Forward Collision Avoidance Automatic Emergency Braking 34 complaints Power Train 32 complaints Forward Collision Avoidance Warnings 30 complaints Fuelpropulsion System 26 complaints Service Brakes 22 complaints Fuel System Gasoline 21 complaints Forward Collision Avoidance Adaptive Cruise Control 19 complaints Vehicle Speed Control 16 complaints Lane Departure Warning 15 complaints Lane Departure Assist 12 complaints Electronic Stability Control Esc 10 complaints Exterior Lighting 7 complaints Steering 6 complaints Back Over Prevention Rearview System Braking 4 complaints Back Over Prevention Warnings 4 complaints Lane Departure Blind Spot Detection 4 complaints Structurebody 4 complaints Visibilitywiper 4 complaints Wheels 4 complaints Air Bags 3 complaints Seats 3 complaints Suspension 3 complaints Tires 3 complaints Back Over Prevention 2 complaints Back Over Prevention Sensing System Camera 2 complaints Equipment 2 complaints Seat Belts 2 complaints Electrical System Instrument Clusterpanel 1 complaint Electrical Systemignition 1 complaint Electrical Systemwiring Rear Compartmenttrunk 1 complaint Engine And Engine Cooling 1 complaint Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 1 complaint Equipmentelectricalradiotape Deckcd Etc 1 complaint Forward Collision Avoidance 1 complaint Forward Collision Avoidance Sensing System Camera 1 complaint Fuel System Gasolinedeliveryfuel Pump 1 complaint Latcheslockslinkageshatchbackliftgatelock 1 complaint Service Brakes Airantilockwheel Speed Sensor 1 complaint Service Brakes Hydraulic 1 complaint Visibility 1 complaint Visibilityrearview Mirrorsdevicesexterior 1 complaint Visibilitysunmoon Roof Assembly 1 complaint
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