2020 HONDA PILOT Equipmentelectricalinfotainment Problems
6 NHTSA complaints on file
Equipmentelectricalinfotainment Issues in the 2020 HONDA PILOT
6 equipmentelectricalinfotainment complaints have been filed with NHTSA for the 2020 HONDA PILOT. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.
6
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
All Equipmentelectricalinfotainment Complaints
The vehicle radio/nav, display goes completely out. Sometimes it just goes full volume. Makes full volume popping noises out of the blue. Sometimes is blacked out and sometimes it just won't turn on or shut off. Symptoms have be getting progressively worse and worse. I'm afraid of the other systems this will effect due to the bus system. It is very scary to my wife when it just goes full blast and I'm afraid it's going to cause an accident. It's been doing things for a year since 12000 miles or so, but it had just recently gotten terrible.
I have constantly had to bring my car in again for the same problem since I bought it brand new in May 2020. On September 22, the audio/entertainment system completely shut down—it stopped playing music from the device connected to it and would not connect to a new device. The console then went completely black, and the audio system began to crackle incessantly, even when I turned it off. When I turned off the ignition and restarted the car, there was an error message on the display: “No Audio Connection” This had already happened multiple times since I had brought the car in for this problem a year prior. In some cases, I lost all displays, meaning I had no GPS, speedometer, fuel indicator, or other safety indicators. Each time I called and/or I brought the car to the dealership, I was told that sometimes the system just crashes and...
Have had numerous occasions where the Center Display Console Screen has gone completely blank when driving ( Nav, audio & driver systems integration items). A Bigger problem is that on ONE occasion on the highway, the Driver's Main Display Screen has also gone completely blank at the same time as the center display -- i.e. TOTAL LOSS OF SPEED INFO AND ALL SYSTEM WARNING LIGHTS. It takes almost 2 minutes for the screens to "reboot" and come back to normal. Honda has released several TSBs regarding the center display console, MOST network connection and audio issues but nothing I am aware of about the Main Drivers Display failure. This is a totally random & intermittent condition but a severe Safety Issue when the driver's main screen goes out . I'll be going to the dealer soon but this issue has been around on various Hondas for quite awhile with little...
The center led screen and all components cut out and reboot many times while driving. This includes backup camera, hands free phone communication and navigation. Radio is also non functioning during this time. Honda has referred this fix as fakra components. Items have been replaced or worked on 4 times as of September 7th 2021 and the system failed again already today Sept 8th 2021. The first incident occured 1 week after purchase and this is the fifth time it will need repair in less than 1 year, although dealer service has told me there is nothing else they can do until Honda comes up the a fix. Apparently this occurring on several years of high end pilots. I contacted Honda today and started the process for a case number.
the vehicles bus connectors where called have been taken to 3 different dealer ships to get fixed an problem still has not been resolved. the cars display screen and rear view camera has absolutely no power sometimes will turn on when I first start vehicle but will turn off completely while driving nothing is visible. reversing I can't see objects and while driving have gotten lost since gps will completely turnoff and I can use my phone while driving. the bus connectors will pop constantly while driving. I have all documents stating the cars been seen and different things have been done to get fixed no warning problem started April 18th
The electrical system including the rear camera, dash board speed display, hands free phone system radio intermittently goes blank and resets randomly during operation of the vehicle. Two Honda dealers have attempted repairs unsuccessfully and continue to try changing parts. Failure during driving is distracting and potentially hazardous to the vehicle occupants and other vehicles near them. Honda can or will not give me any assurance that this problem will not cause problems with other electrical component of the car that are more safety critical. The dealer tells me they are waiting on parts and Honda Customer service sends me to a case managers voice mail who does not return calls.
Other 2020 HONDA PILOT Problem Areas
Electrical System
194 complaints
Unknown Or Other
89 complaints
Engine
88 complaints
Forward Collision Avoidance Automatic Emergency Braking
34 complaints
Power Train
32 complaints
Forward Collision Avoidance Warnings
30 complaints
Fuelpropulsion System
26 complaints
Service Brakes
22 complaints
Fuel System Gasoline
21 complaints
Forward Collision Avoidance Adaptive Cruise Control
19 complaints
Vehicle Speed Control
16 complaints
Lane Departure Warning
15 complaints
Lane Departure Assist
12 complaints
Electronic Stability Control Esc
10 complaints
Exterior Lighting
7 complaints
Steering
6 complaints
Back Over Prevention Rearview System Braking
4 complaints
Back Over Prevention Warnings
4 complaints
Lane Departure Blind Spot Detection
4 complaints
Structurebody
4 complaints
Visibilitywiper
4 complaints
Wheels
4 complaints
Air Bags
3 complaints
Seats
3 complaints
Suspension
3 complaints
Tires
3 complaints
Back Over Prevention
2 complaints
Back Over Prevention Sensing System Camera
2 complaints
Equipment
2 complaints
Seat Belts
2 complaints
Electrical System Instrument Clusterpanel
1 complaint
Electrical Systemignition
1 complaint
Electrical Systemwiring Rear Compartmenttrunk
1 complaint
Engine And Engine Cooling
1 complaint
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
1 complaint
Equipmentelectricalradiotape Deckcd Etc
1 complaint
Forward Collision Avoidance
1 complaint
Forward Collision Avoidance Sensing System Camera
1 complaint
Fuel System Gasolinedeliveryfuel Pump
1 complaint
Latcheslockslinkageshatchbackliftgatelock
1 complaint
Service Brakes Airantilockwheel Speed Sensor
1 complaint
Service Brakes Hydraulic
1 complaint
Visibility
1 complaint
Visibilityrearview Mirrorsdevicesexterior
1 complaint
Visibilitysunmoon Roof Assembly
1 complaint