NHTSA Complaint #11475875 — 2020 AUDI A5
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11475875 |
| Vehicle | 2020 AUDI A5 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
Our 2020 Audi A5 experienced a module failure affecting SOS (Loud) audible alarm that sounds every 2-4 minutes when driving and also affects bluetooth connection for hands free phone. Told by Audi dealership there was a recall, then removed for this due to lack of available parts from Audi. This very loud alarm sounds every 2-4 minutes while driving and is variable so can easily scare driving/distract. Audi dealership said at least 5 other customers also have this present issue and have for months and they have no idea when Audi will send replacement modules. This is a driving hazard I would suspect impacting thousands of customers if 5 at one dealership is an indication. The first time this alarm sounded, my wife nearly drove off the road and then it is shockingly loud each subsequent time and still is startling.
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