NHTSA Complaint #11470195 — 2021 KIA SORENTO
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11470195 |
| Vehicle | 2021 KIA SORENTO |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
car suddenly stopped going while driving on interstate, almost like the car went into neutral while driving. It started back again after a few seconds and thankfully I was coming down a slight incline and was able to keep coasting while trying to get off of interstate. I pulled over and it seemed to be fine again so I continued home and when driving up my driveway it did it again and I could not get it to go forward to pull into garage. I was able to put it in reverse and back up and then after that it went into drive and pulled forward but then I tried reverse again just to see what it would do and then it would not reverse and would just rev up like it was in neutral again. I have called 5 Kia dealerships this morning and nobody seems inclined to look at it or to assist me with this matter.
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