NHTSA Complaint #11469737 — 2021 FORD EXPLORER

POWER TRAIN issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11469737
Vehicle 2021 FORD EXPLORER
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

Feedback on Manufacturer Recall Number 22S27, NHTSA Recall 22V255 Allowing Ford to reprogram the powertrain control unit (ECU) on this vehicle so that the vehicle applies the emergency brake whenever the vehicle is placed in park in order to prevent the vehicle from rolling away if/when this one bolt breaks on the rear differential is NOT sufficient. The 2020 MY Ford Explorer ST/Plantium models have two bolts attaching the rear differential to the rear subframe. The equivalent 2020-2022 Lincoln Aviator also has two bolts on this part. The issue is that Ford ran out of the correct rear subframe parts and substituted a part for a lower powered powertrain, or this was a cost cutting measure gone bad. Cross referencing Ford's own parts numbers with the VIN shows the incorrect rear subframe installed at the factory. NHTSA should require Ford to properly and securely attach the rear differential to the rear subframe of the vehicle to prevent this issue. Allowing a workaround, use of parking brake to prevent rollaway, is not ok. Additionally, the equivalent police interceptor is obtaining the correct rear subframe as part of the manufacture defect resolution. Why wouldn't the others receive the same fix?

Related Complaints for the 2021 FORD EXPLORER

Other POWER TRAIN Complaints

#11718811 For full details please refer to complaint 11715221. Since the initial complaint, repairs have been completed and I w...
#11718529 Transmission clutch failure. As a result my 2021 ford explorer needs a new transmission.
#11715221 On [XXX], we sent a 2021 Ford Interceptor to J.C. Lewis Ford located at 309 W. Oglethorpe Hwy, Hinesville, Georgia 31...
#11709538 Rear differential/axle bolt broke, destroying other parts and making vehicle unsafe at the moment and then inoperable...
#11707797 When given gas to move from a complete stop, vehicle lost all power. After vehicle lost all power to rear wheels, war...

Recent Complaints for the 2021 FORD EXPLORER

#11718923 SEATS The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V393000 (SEATS);...
#11718811 SUSPENSION For full details please refer to complaint 11715221. Since the initial complaint, repairs have been completed and I w...
#11718657 BACK OVER PREVENTION: WARNINGS The parking collision sensors started to act up. Its been replaced 3 or 4 times in the last year over the same proble...
#11717765 STRUCTURE:BODY Recently purchased a vehicle that had just previously got a recall 23S55 3 weeks prior. Upon receiving the vehicle th...
#11717765 UNKNOWN OR OTHER Recently purchased a vehicle that had just previously got a recall 23S55 3 weeks prior. Upon receiving the vehicle th...
Check any vehicle history by VIN - Free vehicle history report