NHTSA Complaint #11469737 — 2021 FORD EXPLORER
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11469737 |
| Vehicle | 2021 FORD EXPLORER |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
Feedback on Manufacturer Recall Number 22S27, NHTSA Recall 22V255 Allowing Ford to reprogram the powertrain control unit (ECU) on this vehicle so that the vehicle applies the emergency brake whenever the vehicle is placed in park in order to prevent the vehicle from rolling away if/when this one bolt breaks on the rear differential is NOT sufficient. The 2020 MY Ford Explorer ST/Plantium models have two bolts attaching the rear differential to the rear subframe. The equivalent 2020-2022 Lincoln Aviator also has two bolts on this part. The issue is that Ford ran out of the correct rear subframe parts and substituted a part for a lower powered powertrain, or this was a cost cutting measure gone bad. Cross referencing Ford's own parts numbers with the VIN shows the incorrect rear subframe installed at the factory. NHTSA should require Ford to properly and securely attach the rear differential to the rear subframe of the vehicle to prevent this issue. Allowing a workaround, use of parking brake to prevent rollaway, is not ok. Additionally, the equivalent police interceptor is obtaining the correct rear subframe as part of the manufacture defect resolution. Why wouldn't the others receive the same fix?
Related Complaints for the 2021 FORD EXPLORER
Other POWER TRAIN Complaints
#11718811
For full details please refer to complaint 11715221. Since the initial complaint, repairs have been completed and I w...
#11718529
Transmission clutch failure. As a result my 2021 ford explorer needs a new transmission.
#11715221
On [XXX], we sent a 2021 Ford Interceptor to J.C. Lewis Ford located at 309 W. Oglethorpe Hwy, Hinesville, Georgia 31...
#11709538
Rear differential/axle bolt broke, destroying other parts and making vehicle unsafe at the moment and then inoperable...
#11707797
When given gas to move from a complete stop, vehicle lost all power. After vehicle lost all power to rear wheels, war...
Recent Complaints for the 2021 FORD EXPLORER
#11718923
SEATS
The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V393000 (SEATS);...
#11718811
SUSPENSION
For full details please refer to complaint 11715221. Since the initial complaint, repairs have been completed and I w...
#11718657
BACK OVER PREVENTION: WARNINGS
The parking collision sensors started to act up. Its been replaced 3 or 4 times in the last year over the same proble...
#11717765
STRUCTURE:BODY
Recently purchased a vehicle that had just previously got a recall 23S55 3 weeks prior. Upon receiving the vehicle th...
#11717765
UNKNOWN OR OTHER
Recently purchased a vehicle that had just previously got a recall 23S55 3 weeks prior. Upon receiving the vehicle th...