NHTSA Complaint #11462872 — 2016 FORD F-250

Ford F-250 Super Duty Crew Cab (Diesel) - Purchased new in October 2016 - Problem first appeared Nov 2017 and has recurred at least 6 more times. - Description: At irregular intervals, all of the dashboard warning lights and system warnings (incl. check engine, electric, oil pressure, tire warning, ABS, select-trac, etc.) go off. At that time, all gauges (except gas) fail including speedometer. The vehicle continues to run, but without working gauges, etc. If the vehicle is turned off, it will not start - at least not immediately. After some period of time, ranging from 20 minutes to overnight, the vehicle will again start, but may start flashing the same codes and warnings again. As previously mentioned, this problem has existed since 2017 and occurs at unpredictable times. - Vehicle has been serviced by 3 different Ford dealers, none of which have been able to resolve the problem and in most cases, duplicate the issue . However, problem has been tentatively identified as a problem with the BCM (body control module) located behind the passenger side kick plate. One dealer allegedly replaced the BCM (in Feb 2020), but the problem has recurred 3 more times. - At present, the current dealer has advised that there is a huge backorder for the BCM (exceeding 1200 orders) as well as a "stop sell" order which they tell me is Ford's way of saying "even if you have this part in stock, you can't sell it" because it's likely defective. The service manager said there are no other sources of this part (aftermarket, etc.). - Because of the lack of reliability of the vehicle and the safety issues of driving without a speedometer and other necessary gauges, as well as the unknown damage that might be done to the engine, I believe the vehicle is a safety hazard to myself and others. - Based on internet reports, this is a fairly widespread problem with similar reports affecting Ford trucks from 2012 - 2016 and possibly others.