NHTSA Complaint #11713367 — 2016 FORD F-250

The contact's former employer owns a 2016 Ford F-250. The contact stated that while exiting the freeway at 45-50 MPH around a bend, the steering wheel failed to move and crashed into a tree. The contact linked the failure to NHTSA Campaign Number: 22V337000 (Air Bags). The air bags did not deploy. The contact stated that he sustained injuries to his hand, and medical attention was provided the next day at the emergency room. There was no reported fire. A police report was filed. The vehicle was towed to his employer's yard. The contact called an unknown local dealer. The contact was unaware whether the vehicle was diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 140,000.