NHTSA Complaint #11545730 — 2016 FORD F-250

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11545730
Vehicle 2016 FORD F-250
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

In 2022 Ford issued a recall for my 2016 F250 for the clockspring. In mid 2023 for said sent me a letter telling me the parts are in stock contact a local dealer for repair. I dropped off my tuck and 2 day later I was told by deal it’s fixed come pick it up. I got in my truck and all the same issues were there. Airbag light is on, steering is sticking, no horn or other electrical working on steering wheel. The dealer said they did a temp fix which I later found was not true, Ford has no temp fix. After contacting Ford directly and being sent to another dealing by Ford Corp I was told Ford has no part number or fox for trucks with heated steering. Ford has failed to remedy as their team does not have a part made to correct. This is a safety issues and they have a dealer saying don’t worry your airbag will deploy. Fraud along with failure to remedy in a timely manner.

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