NHTSA Complaint #11608575 — 2016 FORD F-250

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11608575
Vehicle 2016 FORD F-250
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

My truck was working great until I took it in for the clock spring recall. After that my Bluetooth and my back up camera work intermittently. I took my truck back to the dealer ship about a week after the recall and said my sync was not working and they said at first it wasn't from the recall but then they took another look and said it was. The sync worked fine for about another week and then stopped again. Since then the sync goes in and out. Most of time out so I cannot do phone calls through the truck so I took it back to a new ford dealership and they said the clock spring was done correctly and its the APIM. I looked into that and saw there have been recalls on other ford cars for this problem. I'm assuming this problem is also why my back up camera goes in and out too. Sometimes just a blue screen and sometimes just black.

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