NHTSA Complaint #11453136 — 2015 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11453136
Vehicle	2015 FORD FOCUS
Component	STEERING
Date of Incident	September 10, 2021
Date Filed	February 20, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

My vehicle began making loud rubbing noises when turning and then in addition, progressed to having trouble steering. I took it to a shop that advised me that I needed a new rack and pinion steering system. I took the vehicle home and when I went to get return to the garage to have it replaced, the car would not turn at all except with extreme force; I had to have it towed. I had to pay for an entire new rack and pinion steering (and labor) and for the front end to be aligned after. I checked and even though there are numerous complaints, there is no recall.

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