NHTSA Complaint #11451278 — 2015 FORD FOCUS
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11451278 |
| Vehicle | 2015 FORD FOCUS |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WV |
Consumer Description
While returning from vacation, my transmission failed with only a displayed message that the transmission was hot and to stop for 5 minutes. I immediately pulled off the highway and parked the car for 15 minutes. The message cleared and I proceeded to drive about another 15 miles and the car lost power to the transmission while in traffic on the interstate. I had to make a lane change and pull off the road. Fortunately I was close to a vehicle repair facility so I drifted to the facility. They immediately evaluated the problem and I was told the transmission had completely failed, which apparently is an issue that Ford was aware of during manufacture. This failure could have caused a crash because I had to switch lanes with perfect timing to prevent an accident. The repair facility contacted a Ford Technician about a mile away who came and tested/evaluated the transmission and confirmed that it had a total failure. From the first warning message until the complete failure was within a ten minute period after allowing the first warning message to clear from the 15 minute cooling period. I am still waiting on parts and repair bills as of 02/09/2022. They will be forwarded as received. This will be the 3rd transmission installed on this vehicle.
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